01
Book and reschedule appointments
Books, reschedules, and cancels 24/7, including outside working hours.
[ Industries ]
Start with the sector closest to your call flow
01 / Healthcare
AI agents for clinics, hospitals, and dental centers
Book appointments, send reminders, answer patient inquiries, and route tickets. Resolve patient calls and keep operations running 24/7.
How healthcare companies use Mawj
02
Reduce no-shows with outbound reminders
Automatically call patients before their appointments to confirm, reschedule, or cancel.
03
Handle patient inquiries and route tickets
Answers questions on clinic hours, services, and insurance, and creates tickets when needed.
02 / Automotive
AI agents for service centers and dealerships
A voice AI agent built for service center calls: connected to your booking system, available after hours, and handing off to your team when a call needs one.
How automotive companies use Mawj
01
Book service appointments
Books slots based on vehicle details and service type.
02
Cancel or reschedule existing appointments
Updates or cancels in real time and frees the slot.
03
Capture and route every other request
Logs the case or transfers to a live agent when the flow doesn’t cover it.
03 / Retail
AI agents for stores and e-commerce
Answer product questions, handle order inquiries, and automate support across stores and markets.
How retail companies use Mawj
01
Automate product and order inquiries
Handles product questions, order status, and delivery updates end to end.
02
Manage all order requests
Authenticates the customer and processes status, reschedule, or cancellation.
03
Handle returns and post-purchase support
Guides returns and exchanges, and creates tickets for manual review.
04 / Insurance
AI agents for insurers and brokers
A voice AI agent trained on insurance conversations, connected to your systems, and capable of resolving or routing every call it takes.
How insurance companies use Mawj
01
Answer policy inquiries and FAQs
Answers coverage, benefits, and procedure questions, and escalates complex cases.
02
Collect claims information and route it
Captures incident type, date, and policy number, and routes to a claims specialist.
03
Send renewal reminders and follow-ups
Calls policyholders before expiry, records decisions, and flags at-risk accounts.
[ 17+ sectors ]
More sectors we serve
F&B
Fintech
Energy
Real estate
Government
Telecom
Manufacturing
Hospitality
Fitness
and more
[ Personalized demo ]
Curious how Mawj can serve your sector?
Book a personalized demo with our team.